AI Chatbot Conversation Analysis
Analyse chatbot conversations for sentiment, topics, resolution, and improvement areas.
How It Works
Paste Conversation
Paste your chatbot or support conversation logs.
AI Analyses
The AI evaluates sentiment, topics, resolution, and quality.
Get Insights
Receive a detailed analysis with metrics and improvement suggestions.
Why Analyse Chatbot Conversations?
Understanding how your chatbot performs in real conversations is essential for improvement. Our analysis tool goes beyond basic metrics, using AI to evaluate sentiment, topic coverage, resolution rates, and response quality.
The tool identifies what your chatbot handles well and where it struggles. It detects unresolved queries, negative sentiment triggers, and missed opportunities — giving you actionable insights to improve your chatbot's training data and responses.
Use this tool during regular chatbot performance reviews, after launching new features, or when investigating customer complaints. The AI-generated suggestions help prioritise improvements that will have the biggest impact on customer satisfaction.
- Sentiment analysis with overall score
- Topic detection and categorisation
- Resolution assessment (resolved vs unresolved)
- Response quality scoring with notes
- Message count breakdown (user vs bot)
- Specific improvement suggestions
- 10 free uses per day
Frequently Asked Questions
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